Vancouver Co-operative Radio, CFRO, 100.5 FM is a non-profit, listener-supported, multi-lingual community station that has provided Vancouver with alternative public affairs, music, and arts programming since 1975. Co-op Radio provides a space for under-represented voices and perspectives. The Director of Member Services is responsible for implementing components of the station’s fundraising plan, with a particular focus on nurturing and developing member and donor relationships. This is a permanent position working within a staff collective to manage the station and reporting directly to the Board of Directors.

KEY AREAS OF RESPONSIBILITY
• Maintaining membership records
• Nurturing member relations, including newsletters, communications, appreciation, member meetings
• Supporting the board, staff and volunteers in fundraising initiatives
• Communicating with volunteer programmers about fundraising requirements, progress and skills development
• Cultivating donor relations with new & existing members, unions and community organizations
• Implementing our new donor-based database and mailing systems
• Other fundraising and outreach duties, as needed
• Working collectively with three other permanent staff to maintain station premises, support the Board of Directors, facilitate communications within and outside of the station, manage human resources, and facilitate the participation of volunteers